Our Service Area
Where We Do It
All of Ventura County, including:
- Agoura Hills
- Newbury Park
- Simi Valley
- Ventura
- Oxnard
- Moorpark
What Our Customers Say
Ryan Dritz
1 month ago
There’s no better pool service company. My pool always looks perfect and any time I need anything, I get an immediate response. They are the best in the business!
Hrair Manoushagian
2 months ago
Very responsible company
Patrick Connolly
2 months ago
Had a new chlorinator installed
Robert Faulkner
2 months ago
Very timely and great communication. Did the work on time and on budget! Thank you
Douglas Richards
3 months ago
Dillon did the start up for our pool, Ethan does our weekly service & Jay reconnected our pool equipment to our phones after a power outage. Ethan even came over to help us when we had ducklings caught in our pool cover. Everyone is friendly & our pool looks fantastic.
sue denardo
5 months ago
We’ve been so happy with Primary Pool. Our installer had them do the start up and we were so impressed with Dillon. We had so many questions so we continued with their service.
Every technician has been attentive and responsive. Even when our dog is in the way or our grandkids pummel them with questions they are professional and polite. As a new pool owner I appreciate their responsiveness to my questions. Thank you Primary Pool
Every technician has been attentive and responsive. Even when our dog is in the way or our grandkids pummel them with questions they are professional and polite. As a new pool owner I appreciate their responsiveness to my questions. Thank you Primary Pool
Linda Conner
6 months ago
If I could give them a 10 star rating I would. Dillon runs a top notch service. he is extremely knowledgeable, trustworthy dependable. Which nowadays is not easy to find,. We call him the pool whisperer cause there’s nothing he can’t fix.
The team is highly skilled, They go the extra mile to make sure that the pool has been serviced properly And spotless when they leave.
We’re very grateful to have found primary pool service .
The team is highly skilled, They go the extra mile to make sure that the pool has been serviced properly And spotless when they leave.
We’re very grateful to have found primary pool service .
Jason White
11 months ago
Really appreciate the services provided by the Primary Pool team. Been with them for over 3 years now. They send me email reports and very transparent. I know what goes into my pool and when. They upgraded my equipment as well. So far all technicians have been courteous and attentive
Kether Giuliani
1 year ago
Our previous pool technician retired and his replacement could not keep our pool in great condition or keep up with follow ups and requests. We have a large high maintenence pool with Iaqualink and I knew we needed a professional company that could keep up with its demand. Primary Pools was recommended to me thru Nextdoor and I could not be happier with their service. My pool had yellow and green algae that could not previously be removed (even with shock) and within 2 weeks of service it was totally gone and my pool was clear and clean. I then had trouble with my iaqualink and Dillon showed up the same day I called and fixed it. Their communication is outstanding (you even get an email everytime they service with what was done etc). I am beyond grateful for Dillon and his team!
Lisa L
2 years ago
Dillon and his team set an incredibly high bar. Exemplary service just begins to describe the level of care and competence Primary Pool Services provides. The pool looks spectacular: we've had it for over 40 years and it has never looked this good! The peace of mind Dillon provided by trouble shooting our pump and water delivery system was a true godsend. I work in customer service and it is not common to find this level of genuine engagement and investment in results. An absolute pleasure to be their client! Do yourself a favor and don't bother calling anyone else. You won't regret it.
Robert Beamer
2 years ago
Dillon and the Primary Pools team did a wonderful job with our pump installation, our spa light, and our many other needs. We are grateful for their dedication and the quality of their service.
Christy T
2 years ago
Primary Pools offers great customer service! My pool is always clean and ready to use. Owned by a local family, who is caring and fair to the team members. They have serviced my pool for 5 years and treat me like family. I highly recommend them to anyone.
Christina Montag
2 years ago
Great service and nice people. Our pool always looks clean. If there is ever a problem they fix it right away.
Paul Geekie
2 years ago
I highly recommend Primary Pool Services. I am the type of pool owner that used to enjoy taking care of my pool. I normally did not want a pool service...however, time with my family is much more important to me. This idea led me to ask my neighbor about his "pool guy." I have been using this pool service for a few months now. It is one of the best decisions I have made. These guys always show up....but the best part about this service, they actually seem to care about your pool. These guys even send an email following the service with pics and listing of water parameters. Simply awesome...if you need a pool service, stop thinking about it and call these guys!
Julia Brankovic
2 years ago
Best spa service ever! After each visit you receive an email with photos and details about the water quality. Their customer service is great. If I ever have a question they answer texts and messages very quickly. Jimmy, our service tech, does a great job and is very friendly. We recommended them to a friend and they are thrilled with their pool service too. We highly recommend Primary Pool Services.
Saifon Wells
2 years ago
Less than a year ago, we needed to replace the original old pool pump look around from several vendors found Ivan/Dillion - Primary pool service offer us with competitive pricing we were very happy to get a variable pump speed that much more energy efficient and Dillion have provide us with excellent customer service and professional installation for our pool pump and waterfall pump, later on we also switched our pool service to Primary pool- Jimmy is our professional pool service has provided us with pool cleaning maintain our pool chemical balance well so don’t end up with algae on the side like what had happened with the prior pool service that we had for a couple of years. Jimmy sends us a cleaning report every week and he also pay attention to thing that doesn’t seem to work right for pool equipment Ms and communicate with Dillion to come out and check recently and found out that we have rodents issue chewed up the pump control wire so Dillion come out with new part and offer a solution that will help prevent the incident not to repeat it again on the future by sending the wire thru pipe under ground. We were please with the repair and attention to details from Primary Pool Care
S Demetriades
2 years ago
We have experienced exceptional service from Primary Pools. Our pool looks amazing each week and we appreciate that they send us a complete summary with pool pictures, pool conditions, and chemical levels after every service. The company is full service, checking the functions of our equipment each week, and able to maintain and repair all equipment themselves. Repairs are not offered by a lot of pool companies. Their customer service is excellent and the staff goes beyond to assure we are always happy customers. Thank you Ivan, Dillon, and Eric!
Jeff Cooke
2 years ago
This is the 3rd pool guy I have had in 12 years. They have been servicing my pool now for a little over a year and it has never been not ready to use. The service is great and they send photos of the process each time. Also when I have questions or concerns that I come up with they answer very quickly even if it might be off hours. As a contractor they have also been able to help me with some projects that I had issues. All around great company in my opinion.
Hannah Kuhn
2 years ago
Ivan does an amazing job keeping our large HOA pool chemically balanced, and sparkling clean. The added bonus is he is very pleasant to interact with.
Have a swim-ready pool, everyday.
Professional crews. On-time service. Reliable results.
Check Out Some Of Our Service Videos For More Information About Us
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Whether you need a monthly maintenance program, pool repair & upgrade, drain and acid washing, or repairs for your pool, spa, or jacuzzi in Ventura County, California, we can help.
Swimming pool is damaged, we can fix it all